LRT Communication, Tuition & Billing

To ensure that communication, tuition and billing processes for Loon Race Team (“LRT”) athletes are clearly outlined, please see the details below.

This agreement is subdivided into Section I and Section II.

  • Contractors who register for the Middle School Winterm Academy at Loon Mountain shall receive communication and invoices per the specifics listed in Section I.
  • Contractors who register for extra one-to-one sessions will receive communication and invoices per the specifics listed in Section II. The policies in Section II apply to all one-to-one individualized academics and academic support offerings, including but not limited to classes taught for credit, academic support, executive skill building, study & organizational support, and standardized test preparation.

Section I. LRT Middle School Academic Winterm

Updated 8/1/2020

COMMUNICATION INFORMATION

  1. Team of Support. Knower Academics, LLC shall collaborate with family, faculty and professionals working together in support of the Student’s personal, educational and athletic goals.
    a.)     Curriculum Design & School Outreach. Knower Academics, LLC shall offer to reach out to the Student’s sending school to share information about skills and standards of winterm curriculum and to determine a custom curriculum plan, ideally using the school’s own curriculum, for coursework taught in one-to-one formats. If the curriculum is not available, Knower Academics, LLC shall use our own curriculum, or recommend an alternative curriculum, and provide documented results to the school.
    b.)     Distribution contacts. Knower Academics, LLC typically creates a set of distribution contacts who shall be kept updated regarding the Student’s learning. Standard distribution contacts for logbooks include the Contractor, advisor, teachers, as well any coaches, counselors, therapists, advocates, or other mentors. Contractors may contact the office to add or remove contacts.
    c.)     Earn your Turn. Knower Academics shall provide distribution contacts with a status update of student work completion a minimum of once every two weeks. 
  2. Individualized Academic (IA) Session Communications. Middle School Winterm includes dedicated one-to-one instructional time each week. Students shall be scheduled for one-to-one instruction (“IA Sessions”) as part of their weekly programming. Knower Academics, LLC shall provide the following communications surrounding the objectives and work completed in Sessions.
    a.)     Instructional Agreements. Knower Academics, LLC shall create an Instructional Agreement for each subject or area of support that shall be provided to the Student. This agreement shall outline the focus of instruction, number of sessions per week, and duration of instruction. The agreement shall be distributed to members of the Student’s support team.
    b.)     Logbooks. After each session, the Instructor shall submit a session summary, or logbook. In the logbooks, the Instructor shall describe the topics/assignments addressed in the session and shall share any additional notes regarding Student progress toward objectives. Instructor logbooks are distributed on the first business day after the session. Missed session or declined session logbooks are distributed immediately upon submission by the Instructor.
  3. Class Communications. Middle School Winterm includes dedicated small group learning time each week as well as overall classroom structure (“Class”). Knower Academics, LLC shall provide the following communications surrounding the objectives and work completed in each Class.
    a.)     Learning Management. Assignments shall be shared with Students and Contractors to facilitate work completion and planning.
    b.)     Assessments, Grading & Reporting. Contractors will be kept updated on the Student’s progress toward course objectives, learning standards and skills. Graded formative and summative assessments shall be provided and progress toward skills and standards documented in a sharable format.
  4. Feedback & Adjustment. Contractors and contacts are strongly encouraged to reply to Knower Academics, LLC logbooks, progress reports and/or other communication with thoughts, questions or feedback. Knower Academics shall reserve the right to make adjustments to the program in “real time” in order to best meet the needs of students, respond to feedback, or manage unexpected circumstances.

 

TUITION & BILLING INFORMATION

  1. Non-refundable deposit. The $2000 tuition deposit shall be paid at the time of registration and shall not be eligible for refund. 
  2. Minimum fill. The program requires a minimum fill of three (3) participants for classroom and guided study components to be viable. If fewer than three students enroll in the program, Knower Academics shall contact enrolled families to apply their deposit as a credit toward custom winterm services, other academic services, or otherwise reach a mutually agreeable solution.
  3. Program Levels. Families shall enroll in the Winterm Academy at one of two levels as best suits the number of classes the student is taking.
    a.) Level One. Students in level one shall receive: during winterm — three (3) weekly IA sessions; and during return transition two (2) weekly IA sessions.   
    b.)     Level Two. Students in level two shall receive: during winterm — six (6) weekly IA sessions; and during return transition four (4) weekly IA sessions.  
  4. Tuition payable to Knower Academics, LLC. The total cost of tuition shall be adjusted according to the number of student enrolled in the program as shown below. The tuition deposit is included in the total cost.
    a.) Total cost with eight (8) or more students enrolled    . Level one: $8,000. Level two: $15,000.
    b.) Total cost     with five to seven (5-7) students enrolled. Level one: $11,000. Level two: $18,000.
    c.) Total cost     with five to three or four (3, 4) students enrolled. Level one: $14,000. Level two: $21,000.
  5. Payment Schedule. The tuition balance for the Middle School Winterm program shall be paid in full before or by December 15, 2021. Failure to pay tuition shall result in removal from the program.
    a.) October 18, 2021, first tuition payment. Knower Academics shall charge the card used at registration for 40% of total tuition cost, with $2,000 already paid via the deposit.
    b.) November 15, 2021, second tuition payment. Knower Academics shall charge the card used at registration for 30% of total tuition cost.
    c.) December 15, 2021, final tuition payment. Knower Academics shall charge the card used at registration for 30% of total tuition cost.
  6. Billing Method. Knower Academics shall charge the credit card provided during registration for the amounts shown in the above “Payment Schedule”.
  7. Refund Contingencies. In the event that Student withdraws from the Winterm program:
    a.)     On or before October 31. Excepting the $2000 deposit, Tuition payments made on before 31 October shall be eligible for 100% refund.
    b.) Between November 1 and February 15.     Excepting the $2,000 deposit, and if student’s withdraw does not impact minimum fill thresholds outlined in TUITION & BILLING INFORMATION No. 4, tuition payments shall be eligible for a prorated 50% refund.
    c.)     After February 16. February 15 shall serve as a final refund deadline. No refunds shall be issued for Students who withdraw from the program after 16 February.
  8. Books & school supplies. Students will be provided with a list of required school supplies and textbooks, to be purchased or otherwise provided by the Contractor. 
  9. No refund for missed or declined Session(s) and/or Class(es). Knower Academics, LLC shall incur no obligation to schedule additional instructional time for Students who do not attend Sessions or Class at the scheduled time.
  10. Additional sessions. Please see Section II.

Section II. Extra One-to-One Sessions

Updated 8/1/2021

COMMUNICATION INFORMATION

  1. Instructional Agreements. Knower Academics, LLC shall create an Instructional Agreement for each subject to be taught or area of support that shall be provided to the Student. This agreement shall outline the focus of instruction, number of sessions per week, and duration of instruction. The agreement shall be distributed to Contractors and other providers added as contacts on the student’s team. See “Distribution Contacts”.
  2. School Outreach & Curriculum. If the Student’s learning plan includes credit-bearing coursework, Knower Academics shall coordinate curriculum design and/or work exchange with the sending school, or determine another credit-bearing option.
  3. Logbooks. After each session, the Instructor shall submit a session summary, or logbook. In the logbooks, the Instructor shall describe the topics/assignments addressed in the session and shall share any additional notes regarding Student progress toward objectives. Instructor logbooks are distributed on the first business day after the session. Missed session or declined session logbooks are distributed immediately upon submission by the Instructor.
  4. Distribution Contacts. Knower Academics, LLC sends instructional agreements and logbooks to Contractors. Knower Academics, LLC also typically creates a set of distribution contacts who shall be kept updated regarding the Student’s instruction and progress. Standard distribution contacts for logbooks include the family, advisor, teachers, as well any coaches, counselors, therapists, advocates, or other persons that the Student identifies as a support or mentor.  Contractors may contact the office to add or remove contacts.
  5. Feedback. Please feel free to reply to instructional agreements and logbooks with thoughts, questions or feedback. Communication is entirely welcome and strongly encouraged throughout the instructional process.

 

BILLING INFORMATION

  1. Session Rate. Extra one-to-one Individualized Academic sessions shall be invoiced at a rate of $150 per session.
  2. Session Length. A typical session length is one (1) hour. Minimum session length is forty (40) minutes. For sessions involving work for credit and/or parallel work exchange, a portion of each session may be dedicated to organizing, downloading, and submitting coursework, as well as to communications with teachers. If the Student identifies a window of availability that is less than one hour in length, but still allows sufficient time to meet instructional objectives, that session shall count as a full session and the instructor shall devote the balance of the time to managing curriculum, communications, documentation, or other actions on the Student’s behalf.
  3. Invoicing. Knower Academics, LLC shall invoice on the first business day of the month for services rendered the month previous. Knower Academics, LLC shall automatically charge the card on file for the invoice total on that first business day of the month. Contractors shall receive a copy of the paid invoice via email.
  4. Study or organizational materials. If the Instructor identifies that study resources, books or organizational supplies are needed to meet instructional goals, and the Student is unable to produce the needed supplies, the Instructor shall purchase the materials through Knower Academics, LLC and the cost of these materials shall be added to the invoice.
  5. 3pm Reschedule Deadline. To ensure a firm commitment to instruction, Knower Academics, LLC maintains a 3:00pm cancellation policy: if the Student cancels after 3:00pm Eastern time the day prior to the scheduled session, or does not attend the scheduled session, Knower Academics, LLC shall still invoice for that session.
  6. Declined Sessions. Instructors shall schedule sessions during the times the Student indicates as being available.  If the Student is unwilling or unable to commit to the session, the Instructor shall send a declined session notification.
    Students are expected to attend all scheduled sessions, including those that may fall during a “surprise” event which results in a cancellation of classes or other abrupt change in planned activities.  If Students choose not to attend the scheduled session due to such a scenario, a declined session notification shall be distributed and Knower Academics, LLC shall still invoice for that session.